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Questions. Answered.

Most of what people ask us is covered here. If you don't see your question, reach out.

Standard shipping is free on orders of $99 or more, otherwise $6.95. Expedited shipping is $16.95.

Standard delivery is estimated at 3–6 business days after dispatch; expedited delivery at 2–3 business days. These are estimates.

Unused items in original packaging may be returned within 30 days of delivery. Contact us first for instructions and the return address.

No. Our catalog focuses on the gear around your setup: poles, goggles, helmets, wax and tuning tools, bags and racks, gloves, base layers and neckwear. We also do not sell avalanche rescue equipment.

Check the size, fit and compatibility details in the product specifications and the manufacturer’s guidance, for example helmet circumference, goggle and helmet fit, pole length or rack compatibility with your vehicle. Contact us if you need help identifying a specification.

Checkout shows an out-of-stock message before payment. No order is placed and you are not charged.

Rime & Ridge is operated by Stillpoint Supply LLC in Phoenix, Arizona, with fulfillment in Peoria, Illinois.

Call (928) 493-2850 or use our contact form. Our public email is support@rimeandridge.com.

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Send us a message or call (928) 493-2850, Mon–Fri 9am–5pm Pacific.

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